Legal · Moon Bike Rentals

Privacy policy

Note: This page is being finalised. The summary below reflects how Moon Bike Rentals operates; the full, binding document is under legal review. For any question in the meantime, email [email protected].

This policy explains how Otto Scooter Ltd, trading as Moon Bike Rentals, collects, uses and protects your personal data, in line with UK GDPR.

Data we collect

We collect the information you give us when you enquire, book a test ride or subscribe — such as your name, contact details and payment information — together with bike GPS and usage data needed to operate the service.

How we use it

We use your data to provide and manage your subscription, arrange servicing and theft cover, operate GPS tracking and theft recovery, take payments, and communicate with you about your account.

Sharing

We share data only as needed to deliver the service — for example with our insurers and payment providers — and where required by law. We do not sell your personal data.

Your rights

Under UK GDPR you can request access to, correction of, or deletion of your personal data, and object to certain processing. To exercise these rights, contact us using the email above.

Retention

We keep your data only as long as necessary to provide the service and meet our legal obligations.

Moon Bike Rentals is a brand of Otto Scooter Ltd, registered in England & Wales (Company No. 12152782), 66 Paddenswick Road, London W6 0UB.